Reference

Open your privacy choices with ptliga

Your account privacy settings connect deposits via DANA, OVO, GoPay and QRIS with clear collection, cookie and contact rules.

DANA data handlingOVO account recordsGoPay transaction logsQRIS payment checksCookie choices
ptliga Open your privacy choices with ptliga
CONTACT PATHS

Reach us about privacy requests

Privacy questions need a direct route, not a generic inbox. Use the channel that matches your request and include your account username, payment rail involved, and the device you used. We check privacy messages every day from 09:00 to 01:00 WIB, then ask for extra proof only when it is needed to protect your account.

Team online

Live chat

Open live chat from the lobby footer between 09:00 and 01:00 WIB for cookie questions, login alerts or payment-record concerns tied to DANA, OVO, GoPay or QRIS.

Email privacy desk

Send privacy requests to the address listed on ptliga.bio with your username, registered phone number and the account step involved, such as profile edit, withdrawal check or password reset.

WhatsApp check

Use our WhatsApp channel for identity confirmation when we need to match a privacy request to your account without asking you to repeat full wallet details in chat.

ACCOUNT CARE

Update your privacy and security settings

Your privacy choices sit beside account security because both affect who can reach your wallet and history.

Account data

We store your username, phone or email, login status and profile changes so you can return to the same account and so our team can confirm ownership before discussing private records.

Payment records

DANA, OVO, GoPay and QRIS records are kept with transaction time, reference status and account match checks. We use them to trace failed credits, withdrawal checks and wallet questions.

Cookie controls

Cookies help us remember your session, language choice and device path. On Chrome, go to Settings > Privacy and security > Cookies if you want to clear stored browser data.

Security checks

When a new device signs in, we may compare IP pattern, browser type and recent password activity. This helps us slow suspicious access before wallet or profile data is exposed.

Retention timing

We keep payment, support and account logs only as long as needed for disputes, audits, security checks or legal handling. Short-lived session data is cleared sooner than wallet records.

Correction requests

If your phone number, email or profile detail is wrong, contact us before using payment channels again. We may ask you to confirm the last login device or wallet rail.

Ask practical Privacy Policy questions

This section answers the privacy questions we see most often from account holders in Indonesia. Each answer focuses on how we collect, use, store or change your data, including wallet records, cookies, sign-in activity and contact routes. If your case involves a legal request, the available action depends on local law.

We collect your registration details, username, contact data, device signals, login activity and wallet references. These records help us confirm account ownership, process DANA, OVO, GoPay or QRIS activity and answer privacy requests.

We keep payment references to match deposits, trace failed credits, verify withdrawal requests and handle disputes. The record normally includes timing, rail name, reference status and account match checks, not your full wallet balance.

Yes. Contact live chat or email with your username, current registered contact and the detail that needs correction. We may ask for a recent login device or wallet rail to confirm the request.

Cookies help us keep your session active, remember basic preferences and recognise device changes. You can clear browser cookies through your device settings, but you may need to sign in again afterward.

Retention depends on the record type. Session data is shorter, while payment, support and security logs may stay longer for disputes, account protection, audits or legal handling where local law permits.

You can ask us to remove or limit account data, and we will explain what can be changed. Some payment or security records may need to remain when the request depends on local law.

Only the team handling account, payment or security cases can access relevant support messages. We use case access controls so a privacy request is not shared wider than needed for resolution.